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Where can I purchase Plantation Patterns products?

Plantation Patterns products are sold through our retail partners.  Major partners include The Home Depot, Target, Menard's, Meijer, and Costco Wholesale.

How can I file a warranty claim for my cushions or umbrellas?

Please complete the warranty form on our Contact page.  Please note that photos and a copy of the sales receipt are required for warranty claims

If I do not have a sales receipt, can I still file a warranty claim?

A sales receipt is required to file a warranty claim.

Can I leave my products outdoors in the rain?
All of our products are designed and manufactured specifically for outdoor use.  Our fabrics and filling materials are optimized with UV and weather resistance.  If your cushions get, wet stand them on end for a faster drying process. We also suggest storing them away during winter months or when not in use for long periods of time.

*Please note that umbrellas should be closed when not in use, as wind damage is not covered under our warranty.
How can I order replacement footglides for my patio furniture?

Plantation Patterns no longer manufactures patio furniture, therefore we can no longer offer replacment parts.

Can I order cushions or umbrellas directly from Plantation Patterns?

At this time, Plantation Patterns does not sell directly to the public.  Please visit one of our retail partners to purchase our products.

How do I return something I ordered?

Returns must be processed through the store or online retailer whom the item was purchased through. Please contact the retailer to return all items.

How can I order a replacement canopy for my umbrella?

Currently we do not sell replacement parts for our umbrellas, but all umbrellas are covered by a 1-year warranty.

Do you have a catalog or online listing of all styles you offer?

We offer many different styles of outdoor cushions and umbrellas to a variety of our retail partners, but since our partners' product offerings are constantly changing we do not have a catalog with all the products we make. Please visit our partners' stores or websites to find the most up-to-date product offerings.

 

I purchased some of your products a few years ago and want to buy more to match - where can I find them?

All of our products are made specifically for each of our retail partners and most designs and styles are only offered for a couple of years in order to keep up with the latest trends. With that said, send us a photo of your items and we'll do our best to help you find a matching or coordinating fabric.

Do you sell fabric by the yard?

We currently do not sell fabric by the yard. Please continue to check back with us for updates on this project.

How do I clean my cushions?

We suggest handwashing with mild soap and water. A solution of 2 ounces (1/4 cup) of dish soap per gallon of lukewarm water is perfect for cleaning our outdoor cushions and pillows. First, brush loose dirt off of the product. Next, lightly scrub the solution into the stain with a sponge or soft brush. Finally, rinse thoroughly with warm water to remove soap residue. Allow fabric to air dry, and stand cushions on end for a faster drying process.

*Do not use bleach or machine wash cushions, as this will damage the fabric.

How do I clean my umbrella?

We suggest handwashing with a solution of 2 ounces (1/4 cup) of dish soap per gallon of lukewarm water is perfect for cleaning our umbrellas. If you have a "market" style umbrella, the umbrella canopy can be removed by loosening the finial on top of the umbrella and gently sliding the canopy "pockets" out of the umbrella ribs. To clean, first brush loose dirt off of the product. Next, lightly scrub the solution into the stain with a sponge or soft brush. Finally, rinse thoroughly with warm water to remove soap residue. Allow fabric to air dry.

*Do not use bleach or machine wash cushions, as this will damage the fabric.

Can I apply a water repellant to my cushions or umbrella?

We do not recommend using chemicals of any kind on our products as the chemicals may damage or discolor the fabric.

Don't see the answer to your question? Please visit our Contact page and let us know how we can help you